All Systems Operational
SiteSpect Cloud Operational
Control Panel   ? Operational
Reporting Data   Operational
North America - Points of Presence Operational
WDC - Ashburn, VA, United States   Operational
CHG - Chicago, IL, United States   Operational
DAL - Dallas, TX, United States   Operational
LAX - Los Angeles, CA, United States   Operational
SJE - San Jose, CA, United States   Operational
Europe - Points of Presence Operational
AMS - Amsterdam, Netherlands   Operational
LON I - London, United Kingdom   Operational
LON II - London, United Kingdom   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 21, 2017

No incidents reported today.

Nov 20, 2017

No incidents reported.

Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017

No incidents reported.

Nov 16, 2017
Completed - The scheduled maintenance has been completed.
Nov 16, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 02:00 EST
Scheduled - SiteSpect will be performing scheduled maintenance on LON POP (Point Of Presence) between Thursday, November 16 07:30 UTC and Thursday, November 16 08:30 UTC.

This effort has been designed to be transparent to your use of our products. Traffic will be routed away from this SiteSpect POP before the work begins.

Please contact SiteSpect HelpDesk at helpdesk@sitespect.com if you have any questions.
Nov 15, 09:32 EST
Nov 15, 2017

No incidents reported.

Nov 14, 2017
Completed - The scheduled maintenance has been completed.
Nov 14, 06:07 EST
Scheduled - Scheduled - SiteSpect will be performing scheduled maintenance on AMS POP (Point Of Presence) between Monday, November 13 21:00 UTC and Tuesday, November 14 05:00 UTC.

This effort has been designed to be transparent to your use of our products. Traffic will be routed away from this SiteSpect POP before the work begins.

Please contact SiteSpect HelpDesk at helpdesk@sitespect.com if you have any questions.
Nov 13, 07:34 EST
Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017
SiteSpect Engineers have identified and resolved an issue with the Control Panel not displaying campaigns. As of 5:45 pm ET SiteSpect has remediated the problem and considers this issue closed. This had no effect on any customer traffic and the Control Panel is now fully functional.

Please contact SiteSpect HelpDesk at helpdesk@sitespect.com if you have any questions.
Nov 10, 17:49 EST
Nov 9, 2017

No incidents reported.

Nov 8, 2017
Resolved - This incident has been resolved.
Nov 8, 22:05 EST
Update - Our engineers have applied the fix and continue to monitor the stability of our systems.
Nov 8, 14:37 EST
Update - Our engineers have determined the root cause of the issue and are working on a permanent fix. Mitigation remains in place and systems are in stable condition. We will continue to monitor and report if anything changes.

We will post an update tomorrow, once the fix has been applied. Please reach out to SiteSpect HelpDesk if you have any questions.
Nov 7, 21:26 EST
Monitoring - SiteSpect engineers have mitigated the issue. LON I and LON II POPs have been stabilized and are serving traffic.

We continue our investigation. Updates will be posted as they become available.
Nov 7, 11:58 EST
Investigating - Starting at 3:01 pm UTC today, 2 SiteSpect Cloud points of presence (LON I and Lon II) experienced performance degradation. 

Traffic has been automatically re-routed to the most optimal available POPs. Typically site visitor’s browsers react to this change within 1 to 30 seconds. Only visitors served by the affected POPs may have experienced slower than normal page loads.

We are actively investigating and remediating the incident. You should expect an update within one hour.

Please contact SiteSpect Help Desk if you have any questions.
Nov 7, 10:58 EST