Identified - We are currently experiencing issues with our documentation and CRM platform, which is affecting the display of our help pages and slowing down our responses to customers.

The issue has been escalated and our vendor is actively working on it. We will update this page when the situation is fixed and online help is once again available. Please contact SiteSpect Help Desk at 1-844-859-1900 if you have any questions.
May 17, 14:51 UTC
SiteSpect Cloud Operational
90 days ago
99.99 % uptime
Today
Control Panel ? Operational
90 days ago
99.99 % uptime
Today
Reporting Data Operational
North America - Points of Presence ? Operational
90 days ago
100.0 % uptime
Today
NYJ - Secaucus, NJ, United States Operational
90 days ago
100.0 % uptime
Today
ATL - Atlanta, GA, United States Operational
90 days ago
100.0 % uptime
Today
CHG - Chicago, IL, United States Operational
90 days ago
100.0 % uptime
Today
DAL - Dallas, TX, United States Operational
90 days ago
100.0 % uptime
Today
SJE - San Jose, CA, United States Operational
90 days ago
100.0 % uptime
Today
LAX - Los Angeles, CA, United States Operational
90 days ago
100.0 % uptime
Today
Europe - Points of Presence ? Operational
90 days ago
99.99 % uptime
Today
AMS - Amsterdam, Netherlands Operational
90 days ago
100.0 % uptime
Today
LON I - London, United Kingdom Operational
90 days ago
99.99 % uptime
Today
LON II - London, United Kingdom Operational
90 days ago
100.0 % uptime
Today
SiteSpect Help Documentation Degraded Performance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
On May 24, between 02:00 and 05:00 UTC, SiteSpect will be performing scheduled maintenance on its Control Panel (admin1.sitespect.com). The Control Panel will be inaccessible during this period but there will be no disruption to end-user traffic and all testing and optimization campaigns will continue to run normally.

Please contact SiteSpect Help Desk at helpdesk@sitespect.com if you have any questions.
Posted on May 16, 19:53 UTC
Past Incidents
May 19, 2019

No incidents reported today.

May 18, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019
Completed - The scheduled maintenance has been completed.
May 15, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 20:00 UTC
Scheduled - Beginning on Tuesday May 14, 19:30 UTC until Wednesday May 15, 4:30 UTC, SiteSpect will be performing scheduled maintenance on its AMS POP (Point Of Presence).

This effort has been designed to be transparent to your use of our products. Traffic will be routed away from this SiteSpect POP before we begin our work.

There will be no impact to your infrastructure, end-user traffic, Control Panel functions, or to the integrity of campaigns.

Please contact SiteSpect Help Desk at helpdesk@sitespect.com if you have any questions.
May 13, 19:30 UTC
May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

May 9, 2019

No incidents reported.

May 8, 2019

No incidents reported.

May 7, 2019

No incidents reported.

May 6, 2019

No incidents reported.

May 5, 2019

No incidents reported.