SiteSpect Cloud Alert - EU POPs Service Degradation

Incident Report for SiteSpect Cloud

Resolved

This incident has been resolved.
Posted Oct 02, 2025 - 16:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 02, 2025 - 15:16 UTC

Identified

We have identified the issue and working to remediate. You should expect the next update within one hour.
Posted Oct 02, 2025 - 14:31 UTC

Investigating

Starting at 14:01 UTC on 10/2/25,two SiteSpect Cloud points of presence in Europe became unavailable. Site traffic has been automatically routed away to the most optimal POP. If your SiteSpect configuration is set to restrict traffic only to European POPs, your site has been automatically bypassed.

We are actively investigating and remediating this incident. You should expect an update within one hour.

Please contact SiteSpect Help Desk at helpdesk@sitespect.com if you have any questions.
Posted Oct 02, 2025 - 14:29 UTC
This incident affected: Europe - Points of Presence (LON I - London, United Kingdom, LON II - London, United Kingdom).